Frequently Asked Questions
How does the glow worm tour work?
Tours last 30 minutes and leave from our garden area. One of our highly qualified guides will lead you on a short walk through the rainforest into our cave, where you'll be shown a brief documentary on the glow worms. After the film, your guide will lead you into the magical glow worm alley, filled with thousands of shining glow worms, and give everyone the chance to see a glow worm up close and learn about them.
Do I need to make a reservation or buy tickets ahead of time?
We only take bookings for groups over 10 people, so if your group is smaller than 10, just come into our glow worm office and we will put you on the next available tour.
Tours are filled on a first-come, first-serve basis, so we cannot guarantee specific tour times for small groups until you purchase tickets at our office. If you would like to request a specific tour time, we recommend coming to our office early in the morning, so you can purchase a spot on the tour of your choice before it fills up!
Don’t worry there is plenty of things to do at Cedar Creek Estate. Head down to Frog Hollow, a complimentary exhibit featuring native frog species and some amazing local insects. You can also grab a bite to eat in our Cafe, walk through our grounds and vineyard or sample the wonderful wines on offer in the Wine Centre(18+ only).
Can we do a self-guided visit to the caves?
We only allow access to the caves via guided tour to ensure our glow worms are kept safe. Working with one of the foremost scientists on the glow worms and with the supervision of local wildlife experts, we have created the world’s only purpose-built environment to protect these amazing creatures. During a tour, highly knowledgeable guides educate visitors on tours on how to safely interact with glow worms and provide scientific information about the species. By coming to visit our eco-certified, purpose-built environment, you are guaranteed to see these amazing creatures and help us to preserve the vulnerable South East Queensland glow worm species.
Is the cave open all year round, even in the rain?
Yes! Our purpose-built cave is open all year round, so we can provide tours no matter the weather. There is, however, a short rainforest walk to the cave so rain jackets are recommended if it's we outside! We are open every day except Good Friday and Christmas day so regardless of the outside weather our glow worms will always shine. Please keep in mind that light-up shoes are not allowed in the cave with our glow worms.
Is this experience good for young children?
Our cave was constructed to allow people of all ages the opportunity to get up close and personal with glow worms, and our tours are very family-friendly! Many people bring small children on our tours, and since all children under four are free, our tours are very affordable for families. Please keep in mind, loud noises do echo in the cave so if you have a young child with you, please keep in mind excessive noise can be disruptive to other guests.
Our caves are quite safe, but we do ask parents to supervise their children and ensure that they are comfortable in the darkness before coming on a tour. We also ask prams are left outside of the cave for the safety of all visitors while our cave passageway.
How strenuous is a glow worm tour?
Our cave is easily accessible, and doesn't require any hiking experience to access! The pathway in our cave is uniformly flat, and there are handrails present in glow worm alley to help guide visitors. The most strenuous aspect of our tour is our three-minute rainforest walk, which is conducted on a flat boardwalk at a leisurely pace. Please contact us at firstname.lastname@example.org to inquire about any assistance you may need.
Is there transportation to Tamborine Mountain?
We do not provide any transportation to our cave- our site is easily accessible by car or tour buses. Tours on Tamborine Mountain, Queensland Day Tours, Southern Cross Day Tours and Coast to Bush Tours provide hotel pickup services to Mt. Tamborine, and while taxi and shared-ride services like Uber also visit our mountain, we recommend that you book a round-trip journey. We have located just 50-minute drive away from Surfers Paradise, and 1 hour away from Brisbane CBD.
How do I make a group booking?
The best way to make a booking for a group of 10 or more people is to email our team with your date and preferred time slot, and the total number and age distributions of your party. We can be reached at email@example.com
Are there any restrictions in the cave?
We do not allow photography or artificial lights inside with our glow worms since they do interfere with their glowing behaviour. Due to this requirement, we cannot allow light up shoes, GoPros, or other electronic lights inside the cave. While in the cave, we ask that you keep your hands behind the railing and do not touch the glow worms, and place a hand over your nose and mouth when close to the glow worms to avoid tangling their delicate snares.